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FAQs

On this page you'll be able to find the most common questions asked about Friends of Highclere but first we have made a short video to help with the Virtual Reality videos.

How do I join Friends of Highclere?
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Click on the ‘Join Now’ button at the top of Friends of Highclere website or Click Here to go straight to the right page.

How long do I subscribe for?
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Your subscription lasts for one year and automatically renews at the end of this period.  

I am in EU, why can't I become a Friend of Highclere?
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There are currently problems with sending packages to the EU so until this is resolved and although we are working hard to resolve the issues for now we aren't able to allow EU residents to subscribe. Please check back in a little while as we hope this will soon be sorted.

How much does it cost to join Friends of Highclere?
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You can see the prices for the subscriptions by clicking here

How do I cancel my subscription?
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Please contact us directly on the Contact Form by clicking here and let us know your details and we will take care of the cancellation. Please note that we require at least 14 days notice in order to cancel an upcoming subscription.

Once your subscription is cancelled you will continue to have access to Friends of Highclere for the remaining period that you have already paid for.

When will my welcome gift arrive?
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These are dispatched via Royal Mail or UPS. Please allow up to 10 working days for your gift to arrive.

Can I come and visit Highclere?
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Yes, of course. We have a range of tickets and events going on throughout the year. We suggest visiting the Highclere Castle website www.highclerecastle.co.uk where you will find all the information regarding tickets and events.

By becoming a Friend or Patron, we may be able to offer you priority access to purchase tickets for yourself and a guest on sold out dates. Please contact us on friends@highclerecastle.co.uk for more information.

 

When is the garden party for Friends of Highclere?
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The summer garden party for Friends of Highclere is Saturday 17th June 2023.

When is the Christmas party for Friends of Highclere?
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TThe date of the Christmas party will be announced very soon- please do keep an eye on the website.

Treat yourself to Friends of Highclere